Your International Partner

About Eagle Call Center

French-speaking call center based in Tunisia, we specialize in outsourcing high-quality services for French-speaking companies worldwide.

+8

Years of Experience

+300

Team Members

+100

Satisfied Clients

98%

Satisfaction Rate

Eagle Call Center: An International Vision of Customer Service

Eagle Call Center is a multilingual call center based in Tunisia, founded by Canadian and Tunisian experts. This dual identity allows us to combine the rigor and international experience acquired in the North American market with the flexibility and competitiveness of the Tunisian market.

Thanks to this hybrid expertise, we offer solutions adapted to French-speaking, English-speaking and international companies, while respecting global quality standards and data protection.

Protection and Commitment at Eagle Call Center

Eagle Call Center places central importance on the protection of personal data and respect for the confidentiality of information entrusted by its clients. Our processes follow international standards such as GDPR, with controlled access, rigorous traceability and strict security procedures.

We rely on recognized frameworks such as ISO 9001 (quality) and ISO 27001 (information security) standards to offer a service aligned with international best practices.

Eagle Call Center, Innovation and Expertise

With a trained team available 24/7, Eagle Call Center supports businesses as a trusted partner, optimizing their operational efficiency and guaranteeing a quality customer experience.

Inbound and outbound call management

Professional appointment scheduling

Personalized customer follow-up

Loyalty campaigns

Integration of new technologies

Artificial intelligence at the service of customers